Book with accorhotels for luxury hotels
Services 4
Support 4
Ease of Use 4
Value for Money 3
Quality 5

http://www.accorhotels.com/gb/united-kingdom/index.shtml USP This group represents some of the best budget and midrange brands in the world, collecting them under one roof. Booking with them will allow you access to a curated pool of hotels which will, in theory at least, mean that your choices will all be excellent. Unlike other booking sites, which simply list ..

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Services 0
Support 0
Ease of Use 0
Value for Money 0
Quality 0
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Book with accorhotels for luxury hotels

http://www.accorhotels.com/gb/united-kingdom/index.shtml

USP

This group represents some of the best budget and midrange brands in the world, collecting them under one roof. Booking with them will allow you access to a curated pool of hotels which will, in theory at least, mean that your choices will all be excellent. Unlike other booking sites, which simply list everyone that applies, here there is a much more stringent filter on things, and that means that anyone under the Accor umbrella is a name you can trust and a hotel that you’re sure to enjoy. In London, their most notable client is probably the Ibis chain of hotels, which offer excellent value for money and great service.

Services

Staying at any of the hotels on their site should be a joy. They make it a real selling point to only pick up hotels that offer excellent service. Again, we must praise the Ibis hotels for their strength in this category. They might be relatively cheap, but they never give you the impression that you’re getting a bare bones service. It might be a small thing, but it makes a big difference, and is something that we’ve always been consistently impressed with.

Ease of Use

Using the site couldn’t be more simple. You just choose a location, then they’ll show you the hotels available in the area. It really is that simple. From there, the booking is relatively standard and we didn’t have any issues with it. There weren’t any extra complications, delays or inconveniences so ultimately is was an exceptionally easy booking process, and one of the simplest that we’ve done for these reviews.

Value for Money

The value for money that you get does largely depend on which hotel you’re looking at. There are some that are decent value, and others that are actually a little expensive. We’re primarily concerned with London though, so let’s look at the Ibis range. They’re not gobsmackingly cheap but they’re certainly not overly expensive either, so we’d be happy to call them good value in terms of pure rates. It’s when you consider them in context though, that you understand that they do actually offer a great deal. You get much more than you pay for really, and it’s definitely worth looking here if you’re a little short on money but still very much value service.

Quality

The quality on offer is far above what you’re paying for, or at least appears to be so to such a convincing degree that we didn’t notice. The rooms were spacious, light and stylish, places we loved staying. The furniture was clean and elegant, rather minimalist in many ways but still more than adequate for our needs. Food provided was decent, and the selection at breakfast was excellent.

Support

We had a very small issue with our room, but the staff treated us as if it was a terrible trangression. They obviously value the customer experience and wanted to ensure that we had our problem fixed as soon as possible. Just like that, it was done and we were happy. No fuss, no nagging them to do it, no begrudging attitude. Just great service and support.

The Verdict

Overall, we were impressed by Accor Hotels. They offer some excellent hotels in London, which successfully combine value and quality in a way that’s rarely seen elsewhere. We were especially happy with the way that they made every effort to rectify the small issue we had when we stayed there. It was a minor thing, but their care really did make us feel valued as guests.

Find a midrange hotel that’s perfect for your stay in the capital at http://www.accorhotels.com/gb/united-kingdom/index.shtml

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